Intermittent outages of the Florida Department of Motor Vehicles mainframe servers have led to system crashes at driver’s license offices across the state, making already long waits even longer for frustrated customers. “All I’m doing is sitting here waiting,” said Jeff Gilman, who arrived at the DMV office on Military Trail at about noon Friday and was still waiting to be served four hours later, along with about 60 other people. The system has been unstable since Nov. 3 and it has been declared it a critical situation, said Courtney Heidelberg, DMV’s deputy communications director. The problem has not been fixed yet, she said. Customers at DMV offices were already facing long waits because of tougher ID requirements for obtaining licenses since the Sept. 11, 2001 terrorist attacks. Although Gilman said officials offered to let people make appointments to come back another day because of the sporadic outages, he said he was concerned he’d just run into the same problems again. The lengthy wait times were exacerbated at the Deerfield office because its two bathrooms were out of order most of the afternoon. “The bathroom backed up and the sewage came up out of the floor,” said Uranius Cruz, of Deerfield Beach, who arrived at the office at 11:30 a.m. and wasn’t finished until 3:45 p.m. Scott Vincent, of Margate, came to the Deerfield DMV office Friday after stopping by the Margate office first. “The line was even longer in Coral Springs,” said Vincent, who arrived at 2:30 p.m. and planned to stay as late as necessary. Officials said anyone in line as of 5 p.m. would be seen. The Traffic Ticket Team is aware of the problem and trying to help people in a similar situation. If you get a traffic ticket, call the www.trafficticketteam.com, Jason Diamond, Diamond, Kistner & Diamond, 954-967-9888. Let us Fight your Traffic Ticket. Do not pay that traffic ticket, fight back.
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